Frequently asked questions:
#1: Is a PE film always necessary?
There is often uncertainty as to whether a PE film actually has to be used always and everywhere. The PE film serves as protection against rising or trailing moisture from the substrate. Without PE film, the moisture can rise, causing the floor to bulge/stipple. In addition, the PE film creates a slippery floor surface. Engineered and pre-finished floors react to changes in room humidity with "swelling or shrinkage". If this movement of the floor is prevented, gaps may form. A PE foil is always required for floating installation.
#2: Always comply with the installation size and expansion joints?
The installer must decide on the necessity of expansion joints on site. However, it is important that experts follow the manufacturer's instructions in the event of damage.
Our information on installation size refers to floating installation. They are indicative in order to provide orientation for the user. With parquet and SPA Rigidboards, full-surface bonding means that expansion joints are not required, unless they are structural expansion joints. These must be incorporated into the top layer.
#3: Gluing prefabricated floors useful and allowed?
Gluing prefabricated floors brings a slight improvement in walking comfort. However, prefabricated floors are basically not designed to be glued.
The bonding of tilo vinyl short planks (1.2 m), prefinished cork floors and linoleum is possible and permitted
The gluing of long planks (SOLIDANO, ELITO, GRANDO - 2.2 m) and the gluing of veneer floors (PORTO, UNO, EFFECTO) is not allowed.
#4: Why do joints occur and how can they be avoided?
Gaps often occur when the humidity or temperature of the air changes beyond the permitted level. Wood reacts to humidity, vinyl to temperature. In principle, this means making sure that humidity and temperature are kept stable.
Tips to avoid gaps
#5: Can wooden floors be installed on underfloor heating systems?
In principle, all tilo flooring products are approved for installation on underfloor heating.
However, the heating system should be temperature-controlled so that it can be ensured that the maximum permissible surface temperature specified in the installation instructions is not exceeded on the free surface of the floor area.
#8: Should old coverings be removed before installation?
For both technical and hygienic reasons, it is imperative to remove carpets.
The extent to which PVC coverings need to be removed depends on the respective situation and the product at hand. Your trusted specialist dealer can advise you in detail on this.
#9: Do tilo products contain formaldehyde?
We confirm that tilo natural floors do not pose any health risks. The formaldehyde content in the finished product is below the legally prescribed limit of 0.1 ppm. No solvents, heavy metals, tin, MDI, TDI, halogens or other harmful substances are used in production.
#10: Can I install wooden floors in damp rooms?
In principle, wooden floors are only suitable for installation in dry rooms.
#11: How often can wooden floors be sanded?
With a wear layer thickness of approx. 3.5 mm and an average layer loss per sanding of approx. 0.5-0.7 mm, the surface can be sanded 3 times.