
FAQ
Health
Do tilo products contain formaldehyde?
We guarantee that tilolino engineered floors have no detrimental effects on health.
Formaldehyde content in the finished product is below the recommended statutory threshold of 0.1 ppm.
No solvents, heavy metals, tin, MDI, TDI, halogens or other pollutants are used in production.
Which tilo floors are suitable for allergy sufferers?
As allergies can be caused by various substances, which are generally also seen as detrimental to health, we recommend using a sample to test whether or not contact with the product triggers an allergic reaction.
Installation
Can wood floors be used with underfloor heating?
In principle, all tilo flooring products can be installed with underfloor heating.
The existing heating system must, however, be temperature-controlled so that the free surface of the flooring area does not exceed the maximum permissible surface temperature prescribed in the installation manual.
Should old flooring be removed prior to installation?
It is important that carpets are removed for technical and hygienic reasons.
The extent to which PVC coverings have to be removed depends on the respective situation and the product. Your tilo retailer can offer comprehensive advice regarding this.
How many offcuts have to be taken into account when installing engineered parquet?
This depends on the installation type and the room situation.
Assuming continuous installation, i.e. with the remainder of the first row starting the second row, it is possible to minimise any offcuts.
Product
Can I install a wood floor in a wet room?
In principle, wood floors are only suitable for installation in dry rooms.
Due to the unique combination of thermal treatment and NATwood, the NATwood solid parquet product is suitable for installation for installation in wet rooms in its thermo oak design.
How often can wood floors be polished?
With a wear layer thickness of approx. 3.5 cm and an average layer loss per polish of approx. 0.5-0.7 mm, the floor can be polished a maximum of three times.



